Q. What is the difference between Canada Custom Elevator and your competitors?

A. Canada Custom Elevator is comprised of a team of professionals with years of experience in the elevator industry who have come together with a common goal; to provide the best equipment and customer experience during and after the sale.

Our home elevators provide you with flexibility and variety. From exotic hand crafted woods to mirrored walls, satin to polished fixtures,recessed to surface mounted light fixtures we will work with you to build an elevator that meets your design requirements.

Q. What size hoist way/Shaft do I need ?

A. Click unto the drawing link for standard hoist way sizes and configurations , in the event that the space requirements are more or less than what is available,”We at Canada Custom Elevator can and will build to suit your site constraints”.---Link to drawings

Q. What is required for hoist way construction?

A. Details for suggested wall construction are provided in the planning guide.

Q. How deep does the pit need to be?

A. Minimum pit depth is 8” however for ease of installation we recommend 10”.

Q. What is the minimum overhead requirement?

A. Minimum overhead (distance from finished top floor to underside of ceiling ) is (96”) for a regular (80”) cab height.

88” or 96” high cabs require an additional overhead space.

Q. What are the power requirements?

A. Standard 220V/240V single phase power supply is required for the motor. A separate 110 V power is also required for the elevator’s interior lighting

Q. What types of interiors are available ?

A. From simple yet graceful to distinctive cab interior designs , you will find extensive arrays to complement your design.

Selections ranging from plastic laminate walls to exotic natural hardwoods,mirror to glass insert walls, satin to polished fixtures , variety of ceilings with recessed or surface mounted lighting plus many other options are available.

Q. What is the standard Size cab?

A. We do not have a standard size elevator cab. We can build our elevators to fit into virtually any reasonable space available in your home,however our most popular size is 36 “x 48” clear inside dimensions.

Q. What size machine room is required for the residential elevator?

A. A 3’ x 4’ enclosed space with a self closing and latching door located behind the rail wall at the lowest level is preferred, however if this space is not available the motor can be relocated.

Q. What warranty coverage is provided with each Elevator?

A. Every elevator we install comes with our manufacturers two (2) year limited warranty designed to coincide with your TARION warranty against defects in workmanship and materials. Canada Custom Elevator also provides a 1 year preventive maintenance to ensure customer satisfaction.

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